Privacy Policy

Introduction

Welcome to https://elderly-care-mirando-city-texas.primarycareaid.com (hereinafter referred to as “Elderly Care Mirando City Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy details how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://elderly-care-mirando-city-texas.primarycareaid.com.
Any mobile applications or software we offer.
Online services and products accessed through our platform.
Interactions with our team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide personalized access.
Website Visitors: If you visit our websites, we may track your interaction through cookies and other tracking technologies to enhance your experience and gather analytics.
Communications: We may reach out to you via email, calls, or text messages (SMS) for newsletters, updates, or direct communication. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We collect various types of personal data to deliver and improve our services:

Account Information: This includes your username, email address, and password details required for account creation and login.
Payment Details: We securely process payment information, including credit card numbers, billing addresses, and payment history for transaction-related activities.
Financial and Purchase Data: We may collect financial information for subscription plans or to facilitate purchases through our platform. This data includes banking details and order history.
Mobile Device Identifiers: We can access unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs, to deliver personalized content and ads.
Location Data: With your consent, we may collect your location data to provide location-based services or tailor content to your region.
Feedback and Reviews: We encourage user feedback and reviews, which include personal details like names and contact information, to improve our services.
Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms, such as your public profile information and email address.
Product Details: When you interact with our products, we may gather product usage data, preferences, and reviews to enhance future iterations.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance user experience and analyze website performance:

Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionality. They do not collect personal information.
Preference Cookies: We use these cookies to remember your preferences, language settings, and display options to provide a personalized experience.
Analytics Cookies: Our analytics partners set cookies to track visitor behavior on our website, helping us understand user engagement and improve our services.
Marketing/Advertising Cookies: These cookies enable targeted advertising and help us deliver personalized content and promotions. You can manage these preferences through our Cookie Manager.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

We keep account information, payment history, and financial records for as long as your account is active or as needed for legal compliance.
Purchase and order data may be retained for billing, returns, or warranty purposes, even after your account is closed.
We periodically review and delete unnecessary data to protect your privacy and optimize storage.

Data Security

We prioritize the protection of your personal information:

Security Measures: We implement industry-standard security protocols, including encryption, access controls, and regular security audits, to safeguard your data from unauthorized access or disclosure.
Data Protection: Our team is trained to handle data securely, ensuring compliance with relevant data protection laws and regulations.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about our collection of childrens’ data, please contact us at the details provided in this policy.

Your Rights

Depending on your location, you have several rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its usage.
Rectification: If your data is inaccurate or incomplete, you are entitled to ask for corrections.
Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal information from our records.
Restriction: You may limit or restrict the processing of your data in specific situations.
Portability: You have the right to receive your personal data in a structured format, portable to another system.
Objection: You can object to certain uses of your data based on legitimate interests or legal requirements.
Non-Discrimination: We are required to treat you fairly and not discriminate against you for exercising your data rights.
Appeals and Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with our privacy team or relevant authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication.
We encourage you to review this page periodically for the latest version of our Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: Submit your inquiries or data-related questions to contact@elderly-care-mirando-city-texas.primarycareaid.com.
Mail: Write to our privacy team at the address provided on our website.